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General Information

South San Antonio ISD (SSAISD) is responsible for the archiving of student permanent records of current and former SSISD students. SSAISD is now offering a convenient and secure website for current students, former students, K-12 Districts, attorneys and corporations to request transcripts, student records and graduation verifications online.  

Per District policy and the Family Educational Rights and Privacy Act (FERPA), student records are only available to those with authorization from the student or parent, guardian or responsible person if the student is under 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.

Important Information:

• All student records/information requests will be submitted and paid online using a credit, debit card, or Amazon payment.
• All orders that are to be sent to the student/parent and most post-secondary institutions will be electronically delivered.
  
• Orders are processed in the order they are received.
• IT IS THE STUDENT'S RESPONSIBILITY TO VERIFY A DELIVERY METHOD THAT IS ACCEPTABLE TO THE UNIVERSITY, COLLEGE, OR EMPLOYER BEFORE ORDERING.  A transcript is "official" ONLY if delivered from South San Antonio ISD directly to the recipient school or employer.
• You will receive emails from scribOnline@scribsoft.com to notify you of the status of your order.  You must read those emails carefully as additional information may be required to process your request.  
• Please allow 10 business days to process student records orders.
  

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All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

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